Connex
Identified - Some Connex users cannot successfully scan checks using Chrome browser.
Workaround: Please try loading Connex in the Edge browser.

This is a high priority issue and we are working with our scanner hardware vendor (RDM) to resolve.

Nov 04, 2025 - 09:21 CST
Connex, Approval Tool ? Operational
Connex API ? Operational
phibred.com applications ? Operational
CorBiz Mobile ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 4, 2025

Unresolved incident: Connex: Check Scanning using Chrome Browser.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025
Resolved - This incident has been resolved by Microsoft. All systems are normal.
Oct 29, 19:00 CDT
Update - We are continuing to work on a fix for this issue.
Oct 29, 14:45 CDT
Update - Due to a Microsoft service issue, Connex Approval Tool, Agency Management, PowerBI, and CorBiz users may experience intermittent errors. Microsoft is working on this and we are monitoring the situation.
Oct 29, 14:43 CDT
Identified - Microsoft has identified a plan to fix.
Oct 29, 14:40 CDT
Investigating - Due to a Microsoft service issue, Connex Approval Tool, Agency Management, PowerBI, and CorBiz users may experience intermittent errors. Microsoft is working on this and we are monitoring the situation.
Oct 29, 12:09 CDT
Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.