Resolved -
We have deployed fixes to improve the login performance. Currently, we are monitoring the system and the performance appears to be much better. At this point, it appears the problems have been resolved. Sorry for the inconvenience. Thanks for your patience!
Nov 22, 16:34 CST
Identified -
We are implementing a fix to resolve the login issue and prevent it from reoccurring. We will continue to monitor.
Nov 22, 14:49 CST
Update -
We're continuing to investigate this issue with our service partners for a root cause. We are working on code change we believe will solve the problem.
Nov 22, 08:19 CST
Investigating -
Connex users are experiencing intermittent errors (including logging in), but may continue using the system if logged in. The Connex team appreciates your patience while we pursue a resolution.
Nov 21, 11:53 CST