Partial Service Disruption: Text/Email Services

Incident Report for Connex

Identified

1. Due to our external service provider for SMS Texting, signing Customer Deliveries via Text is not working.
Please use other methods for customer delivery signature capture.
2. Emailing documents from Connex may not be received by customers. Please use alternative workarounds during this time.

Posted Jul 27, 2026 - 08:20 CDT

This incident affects: Connex, Approval Tool, Connex API, and phibred.com applications.